@import url("https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600;700&display=swap");
:root {
  /* Portal uses its own layout, but should still adapt to app theme tokens. */
  --portal-bg: var(--bg-secondary);
  --portal-surface: var(--card-bg);
  --portal-border: var(--border-primary);
  --portal-border-strong: var(--border-secondary);
  --portal-text: var(--text-primary);
  --portal-text-secondary: var(--text-secondary);
  --portal-text-tertiary: var(--text-tertiary);
  --portal-hover: var(--interactive-hover);
  --portal-danger: var(--color-notification-red);
  --portal-danger-bg: color-mix(in srgb, var(--color-notification-red) 12%, var(--portal-surface));
  --portal-success: var(--color-state-green);
  --portal-success-bg: color-mix(in srgb, var(--color-state-green) 12%, var(--portal-surface));
}
.portal-layout {
  display: flex;
  min-height: 100vh;
  font-family: "Plus Jakarta Sans", sans-serif;
  background: var(--portal-bg);
}
.portal-sidebar {
  width: 240px;
  min-width: 240px;
  background: var(--portal-surface);
  border-right: 1px solid var(--portal-border);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  z-index: 10;
}
.portal-sidebar-header {
  padding: 20px 16px;
  display: flex;
  align-items: center;
  gap: 10px;
  border-bottom: 1px solid var(--portal-border);
  min-height: 68px;
}
.portal-sidebar-logo {
  max-height: 36px;
  max-width: 110px;
  object-fit: contain;
  flex-shrink: 0;
}
.portal-sidebar-logo-placeholder {
  width: 36px;
  height: 36px;
  min-width: 36px;
  border-radius: 8px;
  background-color: var(--portal-primary, #68c3c6);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
  color: var(--text-on-primary);
}
.portal-sidebar-org-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--portal-text);
  line-height: 1.3;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.portal-sidebar-nav {
  flex: 1;
  padding: 12px 10px;
  overflow-y: auto;
}
.portal-nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  text-decoration: none;
  color: var(--portal-text-secondary);
  font-size: 14px;
  font-weight: 500;
  margin-bottom: 2px;
  transition: background-color 0.15s ease, color 0.15s ease;
  cursor: pointer;
  border: none;
  background: none;
  width: 100%;
  text-align: left;
  border-left: 3px solid transparent;
}
.portal-nav-item i {
  width: 16px;
  text-align: center;
  font-size: 14px;
  flex-shrink: 0;
}
.portal-nav-item:hover {
  background: var(--portal-hover);
  color: var(--portal-text);
  text-decoration: none;
}
.portal-nav-item.active {
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.1));
  color: var(--portal-primary, #68c3c6);
  font-weight: 600;
  border-left-color: var(--portal-primary, #68c3c6);
}
.portal-sidebar-footer {
  padding: 14px 16px;
  border-top: 1px solid var(--portal-border);
  display: flex;
  align-items: center;
  gap: 10px;
}
.portal-user-avatar {
  width: 34px;
  height: 34px;
  min-width: 34px;
  border-radius: 50%;
  background: var(--portal-primary, #68c3c6);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 700;
  color: var(--text-on-primary);
}
.portal-user-info {
  flex: 1;
  min-width: 0;
}
.portal-user-info .portal-user-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--portal-text);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.portal-user-info .portal-user-email {
  font-size: 11px;
  color: var(--portal-text-tertiary);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.portal-logout-btn {
  background: none;
  border: none;
  padding: 6px;
  cursor: pointer;
  color: var(--portal-text-tertiary);
  border-radius: 6px;
  display: flex;
  align-items: center;
  flex-shrink: 0;
  transition: color 0.15s ease, background-color 0.15s ease;
}
.portal-logout-btn:hover {
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
}
.portal-main {
  margin-left: 240px;
  flex: 1;
  min-height: 100vh;
  background: var(--portal-bg);
}
.portal-main-content {
  padding: 32px;
}
.portal-page-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}
.portal-page-title {
  font-size: 24px;
  font-weight: 700;
  color: var(--portal-text);
  margin: 0;
}
.portal-conversations-search {
  width: 100%;
  max-width: 340px;
  height: 42px;
  border-radius: 10px;
  border: 1px solid var(--portal-border);
  background: var(--portal-surface);
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 12px;
  color: var(--portal-text-tertiary);
}
.portal-conversations-search input {
  border: none;
  outline: none;
  width: 100%;
  font-size: 14px;
  color: var(--portal-text);
  background: transparent;
}
.portal-conversations-search input::placeholder {
  color: var(--portal-text-tertiary);
}
.portal-conversations-search:focus-within {
  border-color: var(--portal-primary, #68c3c6);
  box-shadow: 0 0 0 3px var(--portal-primary-ring, rgba(104, 195, 198, 0.25));
}
.portal-conversations-loading,
.portal-conversations-empty {
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  min-height: 220px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  color: var(--portal-text-tertiary);
  gap: 10px;
}
.portal-conversations-loading i,
.portal-conversations-empty i {
  font-size: 24px;
}
.portal-conversations-loading p,
.portal-conversations-empty p {
  margin: 0;
  font-size: 14px;
}
.portal-conversations-error {
  margin-bottom: 16px;
  border: 1px solid color-mix(in srgb, var(--portal-danger) 30%, var(--portal-border));
  background: var(--portal-danger-bg);
  color: var(--portal-danger);
  border-radius: 10px;
  padding: 10px 12px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  font-size: 13px;
}
.portal-conversations-error button {
  border: none;
  background: var(--portal-surface);
  color: var(--portal-danger);
  border-radius: 8px;
  font-size: 12px;
  font-weight: 600;
  padding: 6px 10px;
  cursor: pointer;
}
.portal-conversations-list {
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.portal-conversation-card {
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 14px 16px;
  display: flex;
  gap: 12px;
  align-items: flex-start;
}
.portal-conversation-card-button {
  width: 100%;
  text-align: left;
  border: 1px solid var(--portal-border);
  cursor: pointer;
}
.portal-conversation-card-button:hover {
  border-color: var(--portal-primary, #68c3c6);
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.06));
}
.portal-conversation-avatar {
  width: 42px;
  height: 42px;
  min-width: 42px;
  border-radius: 10px;
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.1));
  color: var(--portal-primary, #68c3c6);
  display: flex;
  justify-content: center;
  align-items: center;
  font-size: 14px;
  font-weight: 700;
}
.portal-conversation-body {
  min-width: 0;
  width: 100%;
}
.portal-conversation-headline {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 8px;
}
.portal-conversation-headline h2 {
  margin: 0;
  font-size: 16px;
  line-height: 1.3;
  color: var(--portal-text);
  font-weight: 600;
}
.portal-conversation-status {
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  padding: 3px 9px;
}
.portal-conversation-status.open {
  background: var(--portal-success-bg);
  color: var(--portal-success);
}
.portal-conversation-status.closed {
  background: var(--portal-danger-bg);
  color: var(--portal-danger);
}
.portal-conversation-status.neutral {
  background: var(--portal-hover);
  color: var(--portal-text-secondary);
}
.portal-conversation-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  color: var(--portal-text-secondary);
  font-size: 13px;
}
.portal-conversation-meta span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.portal-case-card {
  align-items: stretch;
}
.portal-case-summary {
  margin: 0 0 10px;
  color: var(--portal-text-secondary);
  font-size: 14px;
  line-height: 1.45;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.portal-case-priority {
  border-radius: 999px;
  padding: 4px 10px;
  font-weight: 600;
}
.portal-case-priority.high {
  background: var(--portal-danger-bg);
  color: var(--portal-danger);
}
.portal-case-priority.medium {
  background: var(--badge-warning-bg);
  color: var(--badge-warning-fg);
}
.portal-case-priority.low {
  background: var(--portal-success-bg);
  color: var(--portal-success);
}
.portal-case-detail-header {
  margin-bottom: 14px;
}
.portal-case-detail-layout {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr);
  gap: 14px;
}
.portal-case-section-card {
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 14px;
}
.portal-case-section-header {
  margin-bottom: 10px;
}
.portal-case-section-header h2 {
  margin: 0;
  font-size: 18px;
  color: var(--portal-text);
}
.portal-case-conversations-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.portal-case-conversation-item {
  width: 100%;
  border: 1px solid var(--portal-border);
  border-radius: 10px;
  background: var(--portal-surface);
  padding: 10px 12px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  text-align: left;
}
.portal-case-conversation-item:hover {
  border-color: var(--portal-primary, #68c3c6);
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.06));
}
.portal-case-conversation-name {
  font-size: 14px;
  font-weight: 600;
  color: var(--portal-text);
  margin-bottom: 4px;
}
.portal-case-conversation-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  font-size: 12px;
  color: var(--portal-text-secondary);
}
.portal-case-conversation-meta span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
}
.portal-case-empty {
  min-height: 120px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  gap: 8px;
  color: var(--portal-text-tertiary);
}
.portal-case-empty p {
  margin: 0;
  font-size: 13px;
}
.portal-case-readonly-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}
.portal-case-readonly-field {
  min-width: 0;
}
.portal-case-readonly-field.full {
  grid-column: 1/-1;
}
.portal-case-readonly-field label {
  display: block;
  font-size: 12px;
  color: var(--portal-text-secondary);
  margin-bottom: 3px;
  font-weight: 600;
}
.portal-case-readonly-field span,
.portal-case-readonly-field p {
  margin: 0;
  font-size: 14px;
  color: var(--portal-text);
  line-height: 1.4;
  word-break: break-word;
}
.portal-case-status-chip {
  display: inline-flex;
  align-items: center;
  width: -webkit-fit-content;
  width: fit-content;
}
.portal-case-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.portal-case-tags span {
  background: var(--bg-tertiary);
  color: var(--portal-text-secondary);
  border-radius: 999px;
  padding: 3px 8px;
  font-size: 12px;
  font-weight: 600;
}
.portal-conversations-footer {
  margin-top: 16px;
  display: flex;
  justify-content: center;
}
.portal-conversations-footer button {
  border: 1px solid var(--portal-border-strong);
  border-radius: 10px;
  background: var(--portal-surface);
  color: var(--portal-text-secondary);
  font-size: 13px;
  font-weight: 600;
  padding: 9px 14px;
  cursor: pointer;
}
.portal-conversations-footer button:hover:not(:disabled) {
  border-color: var(--portal-primary, #68c3c6);
  color: var(--portal-primary, #68c3c6);
}
.portal-conversations-footer button:disabled {
  cursor: not-allowed;
  opacity: 0.65;
}
.portal-profile-success {
  margin-bottom: 16px;
  border: 1px solid color-mix(in srgb, var(--portal-success) 30%, var(--portal-border));
  background: var(--portal-success-bg);
  color: var(--portal-success);
  border-radius: 10px;
  padding: 10px 12px;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
}
.portal-profile-modal-backdrop {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1200;
  padding: 16px;
}
.portal-profile-modal {
  width: 100%;
  max-width: 380px;
  background: var(--portal-surface);
  border-radius: 14px;
  padding: 18px;
  box-shadow: 0 14px 30px rgba(0, 0, 0, 0.22);
  text-align: center;
}
.portal-profile-modal h3 {
  margin: 10px 0 6px;
  font-size: 20px;
  color: var(--portal-text);
}
.portal-profile-modal p {
  margin: 0;
  font-size: 14px;
  color: var(--portal-text-secondary);
}
.portal-profile-modal-icon {
  width: 54px;
  height: 54px;
  border-radius: 999px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
}
.portal-profile-modal-icon.success {
  color: var(--portal-success);
  background: var(--portal-success-bg);
}
.portal-profile-modal-icon.error {
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
}
.portal-profile-modal-btn {
  margin-top: 14px;
  border: none;
  border-radius: 10px;
  background: var(--portal-primary, #68c3c6);
  color: var(--text-on-primary);
  min-width: 110px;
  height: 38px;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
}
.portal-profile-card {
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 18px;
}
.portal-profile-tabs {
  margin-bottom: 14px;
  display: flex;
  gap: 8px;
}
.portal-profile-tab {
  border: 1px solid var(--portal-border-strong);
  background: var(--portal-surface);
  color: var(--portal-text-secondary);
  border-radius: 10px;
  padding: 8px 12px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}
.portal-profile-tab.active {
  border-color: var(--portal-primary, #68c3c6);
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.12));
  color: var(--portal-primary, #68c3c6);
}
.portal-profile-header {
  margin-bottom: 14px;
}
.portal-profile-header h2 {
  margin: 0;
  font-size: 20px;
  color: var(--portal-text);
  font-weight: 700;
}
.portal-profile-header p {
  margin: 4px 0 0;
  font-size: 14px;
  color: var(--portal-text-secondary);
}
.portal-profile-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}
.portal-profile-field {
  min-width: 0;
}
.portal-profile-field.full-width {
  grid-column: 1/-1;
}
.portal-profile-field label {
  display: block;
  margin-bottom: 6px;
  font-size: 13px;
  color: var(--portal-text-secondary);
  font-weight: 600;
}
.portal-profile-input {
  width: 100%;
  min-height: 40px;
  border: 1px solid var(--portal-border-strong);
  border-radius: 10px;
  background: var(--portal-surface);
  color: var(--portal-text);
  font-size: 14px;
  padding: 8px 10px;
  outline: none;
}
.portal-profile-input:focus {
  border-color: var(--portal-primary, #68c3c6);
  box-shadow: 0 0 0 3px var(--portal-primary-ring, rgba(104, 195, 198, 0.25));
}
.portal-profile-input:disabled {
  background: var(--portal-hover);
  color: var(--portal-text-secondary);
}
.portal-profile-input-multi {
  min-height: 92px;
}
.portal-profile-react-select {
  width: 100%;
}
.portal-profile-react-select__control {
  border: 1px solid var(--portal-border-strong) !important;
  border-radius: 10px !important;
  min-height: 40px !important;
  box-shadow: none !important;
}
.portal-profile-react-select__control:hover {
  border-color: var(--portal-border-strong) !important;
}
.portal-profile-react-select__control--is-focused {
  border-color: var(--portal-primary, #68c3c6) !important;
  box-shadow: 0 0 0 3px var(--portal-primary-ring, rgba(104, 195, 198, 0.25)) !important;
}
.portal-profile-react-select__value-container {
  padding: 2px 8px !important;
  gap: 6px;
}
.portal-profile-react-select__placeholder {
  color: var(--portal-text-tertiary) !important;
}
.portal-profile-react-select__single-value {
  color: var(--portal-text) !important;
}
.portal-profile-react-select__multi-value {
  background: var(--portal-primary-light, rgba(104, 195, 198, 0.16)) !important;
  border: 1px solid rgba(104, 195, 198, 0.3);
  border-radius: 8px !important;
}
.portal-profile-react-select__multi-value__label {
  color: var(--portal-primary, #68c3c6) !important;
  font-size: 12px !important;
}
.portal-profile-react-select__multi-value__remove {
  color: var(--portal-primary, #68c3c6) !important;
}
.portal-profile-react-select__multi-value__remove:hover {
  background: color-mix(in srgb, var(--portal-primary, #68c3c6) 15%, transparent) !important;
  color: var(--portal-primary, #68c3c6) !important;
}
.portal-profile-react-select__menu {
  z-index: 5 !important;
  border: 1px solid var(--portal-border-strong);
  border-radius: 10px !important;
  overflow: hidden;
}
.portal-profile-react-select__option {
  font-size: 14px;
}
.portal-profile-react-select__option--is-focused {
  background: var(--portal-hover) !important;
}
.portal-profile-react-select__option--is-selected {
  background: var(--portal-primary, #68c3c6) !important;
  color: #ffffff !important;
}
.portal-profile-checkbox {
  min-height: 40px;
  border: 1px solid var(--portal-border-strong);
  border-radius: 10px;
  padding: 8px 10px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  color: var(--portal-text-secondary);
}
.portal-profile-actions {
  margin-top: 16px;
  display: flex;
  justify-content: flex-end;
}
.portal-profile-password-error {
  margin-top: 12px;
  border: 1px solid color-mix(in srgb, var(--portal-danger) 30%, var(--portal-border));
  background: var(--portal-danger-bg);
  color: var(--portal-danger);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 13px;
}
.portal-profile-password-rules {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.portal-profile-password-rules li {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  color: var(--portal-text-secondary);
  font-size: 13px;
  line-height: 1.35;
}
.portal-profile-password-rules i {
  margin-top: 2px;
  color: var(--portal-border-strong);
}
.portal-profile-password-rules i.ok {
  color: var(--portal-success);
}
.portal-password-input-wrap {
  position: relative;
}
.portal-password-input-wrap .portal-profile-input {
  padding-right: 38px;
}
.portal-password-toggle {
  position: absolute;
  right: 10px;
  top: 50%;
  transform: translateY(-50%);
  border: none;
  background: transparent;
  color: var(--portal-text-tertiary);
  width: 22px;
  height: 22px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.portal-password-toggle:hover {
  color: var(--portal-text-secondary);
}
.portal-profile-save-btn {
  border: 1px solid color-mix(in srgb, var(--portal-primary, #68c3c6) 65%, var(--portal-border));
  background: linear-gradient(130deg, #2f7d6e, #63b6b4);
  color: var(--text-on-primary);
  border-radius: 10px;
  height: 42px;
  font-size: 14px;
  font-weight: 700;
  padding: 0 16px;
  cursor: pointer;
}
.portal-profile-save-btn:disabled {
  border-color: var(--portal-border);
  background: var(--portal-hover);
  color: var(--portal-text-tertiary);
  cursor: not-allowed;
}
.portal-organizations-intro {
  margin-bottom: 18px;
}
.portal-organizations-intro h2 {
  margin: 0;
  font-size: 44px;
  line-height: 1.05;
  color: #0f172a;
  font-weight: 700;
  letter-spacing: -0.02em;
}
.portal-organizations-intro p {
  margin: 8px 0 0;
  font-size: 22px;
  color: #475569;
  font-weight: 500;
}
.portal-organizations-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}
.portal-organization-card {
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 18px;
  display: flex;
  flex-direction: column;
  box-shadow: 0 1px 1px rgba(0, 0, 0, 0.03);
}
.portal-organization-card:hover {
  border-color: var(--portal-border-strong);
  box-shadow: 0 4px 18px rgba(0, 0, 0, 0.06);
}
.portal-organization-head {
  display: flex;
  gap: 12px;
  align-items: flex-start;
}
.portal-organization-logo {
  width: 46px;
  height: 46px;
  min-width: 46px;
  border-radius: 12px;
  background: linear-gradient(145deg, #1f7d68, #3ea089);
  color: #ffffff;
  font-size: 14px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}
.portal-organization-info {
  min-width: 0;
}
.portal-organization-info h3 {
  margin: 0;
  font-size: 29px;
  line-height: 1.15;
  color: #0f172a;
  font-weight: 700;
}
.portal-organization-info p {
  margin: 6px 0 0;
  font-size: 21px;
  color: #64748b;
  line-height: 1.3;
}
.portal-organization-title-row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  font-size: 20px;
  font-weight: 600;
}
.portal-organization-badge {
  border-radius: 999px;
  padding: 3px 9px;
  font-size: 10px;
  letter-spacing: 0.08em;
  font-weight: 700;
}
.portal-organization-badge.active {
  background: #a7f3d0;
  color: #065f46;
}
.portal-organization-type {
  font-size: 14px;
  color: #64748b;
  font-weight: 500;
}
.portal-organization-meta {
  margin-top: 14px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.portal-organization-meta span {
  border-radius: 8px;
  background: #eef2ff;
  color: #334155;
  font-size: 12px;
  font-weight: 600;
  padding: 7px 10px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.portal-organization-meta .member-chip {
  background: #def7ec;
  color: #0f766e;
}
.portal-organization-cta {
  margin-top: auto;
  border: 1px solid #74c2bf;
  background: linear-gradient(130deg, #2f7d6e, #63b6b4);
  color: #ffffff;
  border-radius: 10px;
  height: 42px;
  font-size: 15px;
  font-weight: 700;
  cursor: pointer;
}
.portal-organization-cta:hover {
  filter: brightness(0.98);
}
.portal-conversation-page {
  display: flex;
  flex-direction: column;
  height: 100vh;
}
.portal-conversation-header {
  margin-bottom: 16px;
}
.portal-conversation-title-wrap {
  display: flex;
  align-items: center;
  gap: 12px;
}
.portal-back-btn {
  border: 1px solid var(--portal-border-strong);
  background: var(--portal-surface);
  color: var(--portal-text-secondary);
  border-radius: 9px;
  padding: 7px 10px;
  font-size: 13px;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}
.portal-back-btn:hover {
  border-color: var(--portal-primary, #68c3c6);
  color: var(--portal-primary, #68c3c6);
}
.portal-socket-chip {
  border-radius: 999px;
  font-size: 12px;
  font-weight: 600;
  padding: 5px 10px;
}
.portal-socket-chip.connected {
  color: var(--portal-success);
  background: var(--portal-success-bg);
}
.portal-socket-chip.disconnected {
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
}
.portal-chat-messages {
  flex: 1;
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 16px;
  overflow-y: auto;
}
.portal-chat-row {
  display: flex;
  margin-bottom: 10px;
}
.portal-chat-row.is-user {
  justify-content: flex-end;
}
.portal-chat-row.is-assistant {
  justify-content: flex-start;
}
.portal-chat-column {
  display: flex;
  flex-direction: column;
  max-width: min(75%, 620px);
}
.portal-chat-row.is-user .portal-chat-column {
  align-items: flex-end;
}
.portal-chat-row.is-assistant .portal-chat-column {
  align-items: flex-start;
}
.portal-chat-agent-name {
  font-size: 12px;
  color: var(--portal-text-secondary);
  margin: 0 6px 2px;
}
.portal-chat-bubble {
  max-width: 100%;
  border-radius: 14px;
  padding: 10px 12px;
  font-size: 14px;
  line-height: 1.4;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.08);
}
.portal-chat-row.is-user .portal-chat-bubble {
  background: var(--portal-primary, #68c3c6);
  color: #ffffff;
  border-bottom-right-radius: 6px;
}
.portal-chat-row.is-assistant .portal-chat-bubble {
  background: var(--portal-hover);
  color: var(--portal-text);
  border-bottom-left-radius: 6px;
}
.portal-chat-bubble.is-image-message {
  width: -webkit-fit-content;
  width: fit-content;
  max-width: min(360px, 90%);
}
.portal-chat-content {
  white-space: pre-wrap;
  word-break: break-word;
}
.portal-chat-markdown {
  white-space: normal;
}
.portal-chat-markdown p {
  margin: 0 0 8px;
}
.portal-chat-markdown p:last-child {
  margin-bottom: 0;
}
.portal-chat-markdown ul,
.portal-chat-markdown ol {
  margin: 4px 0 8px;
  padding-left: 1.25rem;
  list-style-position: outside;
}
.portal-chat-markdown ul {
  list-style-type: disc;
}
.portal-chat-markdown ol {
  list-style-type: decimal;
}
.portal-chat-markdown li {
  display: list-item;
  margin: 0 0 2px;
  padding: 0;
}
.portal-chat-markdown pre {
  margin: 8px 0;
  padding: 8px 10px;
  background: color-mix(in srgb, var(--portal-text) 8%, transparent);
  border-radius: 8px;
  overflow-x: auto;
  font-size: 12px;
}
.portal-chat-markdown code {
  font-size: 12px;
}
.portal-chat-markdown a {
  color: inherit;
  text-decoration: underline;
}
.portal-markdown-table-wrapper {
  margin: 6px 0;
}
.portal-markdown-table-scroll {
  overflow-x: auto;
}
.portal-markdown-table-scroll table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.portal-markdown-table-scroll th,
.portal-markdown-table-scroll td {
  border: 1px solid color-mix(in srgb, var(--portal-border-strong) 55%, transparent);
  padding: 6px 8px;
  vertical-align: top;
}
.portal-chat-image {
  display: block;
  width: 100%;
  max-width: 320px;
  height: auto;
  border-radius: 10px;
}
.portal-chat-files {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.portal-chat-file-link,
.portal-chat-file-label {
  font-size: 13px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.portal-chat-file-link {
  color: inherit;
  text-decoration: underline;
}
.portal-chat-time {
  margin-top: 6px;
  font-size: 11px;
  opacity: 0.78;
}
.portal-conversation-empty-chat {
  min-height: 180px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  color: var(--portal-text-tertiary);
  gap: 10px;
}
.portal-conversation-empty-chat p {
  margin: 0;
  font-size: 14px;
}
.portal-chat-composer {
  margin-top: 14px;
  border: 1px solid var(--portal-border);
  border-radius: 14px;
  background: var(--portal-surface);
  padding: 10px;
  display: flex;
  gap: 10px;
  align-items: center;
}
.portal-chat-composer textarea {
  flex: 1;
  border: none;
  outline: none;
  resize: none;
  min-height: 36px;
  max-height: 120px;
  font-size: 14px;
  line-height: 1.4;
  color: var(--portal-text);
  padding: 7px 4px;
  background: transparent;
}
.portal-chat-composer > button {
  border: none;
  background: var(--portal-primary, #68c3c6);
  color: #ffffff;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 600;
  padding: 10px 14px;
  cursor: pointer;
}
.portal-chat-composer > button:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}
.portal-chat-actions {
  display: flex;
  gap: 6px;
  align-items: center;
  align-self: center;
  padding-right: 2px;
}
.portal-chat-file-input {
  display: none;
}
.portal-chat-icon-btn {
  width: 34px;
  height: 34px;
  border: 1px solid var(--portal-border-strong);
  background: var(--portal-surface);
  color: var(--portal-text-secondary);
  border-radius: 9px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.portal-chat-icon-btn i {
  line-height: 1;
}
.portal-chat-icon-btn:hover:not(:disabled) {
  border-color: var(--portal-primary, #68c3c6);
  color: var(--portal-primary, #68c3c6);
}
.portal-chat-icon-btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}
.portal-chat-icon-btn.is-recording {
  border-color: var(--portal-danger);
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
}
.portal-chat-status-row {
  margin-top: 8px;
  color: var(--portal-text-secondary);
  font-size: 12px;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}
.portal-chat-status-row span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.portal-chat-bubble-typing {
  min-width: 58px;
}
.portal-dot-typing {
  position: relative;
  width: 32px;
  height: 8px;
}
.portal-dot-typing::before,
.portal-dot-typing::after,
.portal-dot-typing {
  border-radius: 50%;
  background-color: var(--portal-text-secondary);
  animation: portal-dot-flash 1.2s infinite ease-in-out;
}
.portal-dot-typing::before,
.portal-dot-typing::after {
  content: "";
  position: absolute;
  top: 0;
  width: 8px;
  height: 8px;
}
.portal-dot-typing {
  width: 8px;
  height: 8px;
  margin-left: 12px;
  animation-delay: 0.2s;
}
.portal-dot-typing::before {
  left: -12px;
  animation-delay: 0s;
}
.portal-dot-typing::after {
  left: 12px;
  animation-delay: 0.4s;
}
@keyframes portal-dot-flash {
  0%, 80%, 100% {
    opacity: 0.35;
    transform: scale(0.85);
  }
  40% {
    opacity: 1;
    transform: scale(1);
  }
}
@media (max-width: 900px) {
  .portal-main-content {
    padding: 20px;
  }
  .portal-page-header {
    flex-direction: column;
    align-items: stretch;
    gap: 12px;
  }
  .portal-conversations-search {
    max-width: none;
  }
  .portal-conversation-title-wrap {
    flex-wrap: wrap;
  }
  .portal-organizations-intro h2 {
    font-size: 34px;
  }
  .portal-organizations-intro p {
    font-size: 18px;
  }
  .portal-organizations-grid {
    grid-template-columns: 1fr;
  }
  .portal-case-detail-layout {
    grid-template-columns: 1fr;
  }
  .portal-case-readonly-grid {
    grid-template-columns: 1fr;
  }
  .portal-profile-grid {
    grid-template-columns: 1fr;
  }
  .portal-organization-info h3 {
    font-size: 24px;
  }
  .portal-organization-info p {
    font-size: 17px;
  }
  .portal-chat-bubble {
    max-width: 90%;
  }
}